How reliable is HostGator?

How good is HostGator's uptime? How reliable is HostGator's web hosting service? Does HostGator's hosting go down often?
Hosting uptime rating: 3.7 - 3 ratings

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Michael Quoc
40
Posted Nov 2, 2018

HostingFacts.com ran a test of 34 web hosting services, and found that HostGator 99.97% uptime, which earned them a 12th spot on the list.

Likewise, Bitcatcha.com ran a review of HostGator's website uptimes, and found that the service had 100% uptime.

PC Mag also ran a test on HostGator's uptime, and pinged a website hosted by them once every 15 minutes, and the website did not go down at all during a 14 day test.

This user rated HostGator's hosting uptime: 5.0
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Knoji Staff
140
Posted Nov 29, 2018

Based on online reviews, HostGator performs very well in terms of hosting uptime relative to other web hosting providers.

The review site www.webhostingsecretrevealed.net gives HostGator excellent ratings for hosting uptime in a review posted on its website. Here's a brief quote from this review:

The company guarantees 99.9% server uptime and will refund your money should the uptime fall short.

One reviewer on hostingfacts.com said HostGator performs well on hosting uptime relative to its peers. You can read the full review here. Here's a brief quote from this review:

Luckily, HostGator was able to hit 99.98% uptime (.04% better than industry average) over the past ten months. When we first connected our website to HostGator, their uptimes were horrible, but they have been improving ever since.

The review site www.wpbeginner.com gives HostGator excellent ratings for hosting uptime in a review posted on its website. Here's a brief quote from this review:

HostGator guarantees an uptime of 99.99%. If you experience downtime below that, then you will get back one month credit on your account.

Looking for more options? You can also check out the top 10 hosting services for uptime, or the overall best-performing hosting services on our main review grid.

Looking for HostGator coupons? Check out the latest hostgator.com deals here. Want more reviews on HostGator? Read a more in-depth review of HostGator on this page.

More information available on HostGator's website.

Shopping tip: (January 17, 2019): Use promo code CENT1 to save $10 off at hostgator.com — redeem it here. You can also view more HostGator promo codes.

This user rated HostGator's hosting uptime: 5.0
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David Hernandez
10
Posted Nov 10, 2018

i recommend try other services, hostgator was a good hosting in the past, now not

This user rated HostGator's hosting uptime: 1.0
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Rated 4.2 - 60 reviews
hostgator.com

About HostGator

HostGator is a major web hosting company operating the e-commerce site hostgator.com. HostGator sells its products and services in the web hosting vertical, offering discounts and promo codes to its customers infrequently. HostGator is very well-regarded among shoppers on Knoji, with 60 ratings and an average rating of 4.2 stars. HostGator scores very highly compared to other brands in the web hosting industry, providing 27 e-commerce features to better serve its customers.

HostGator's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that HostGator may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Maybe
It appears that HostGator may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
HostGator accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
HostGator accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that HostGator may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that HostGator may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
HostGator supports a promo code box on their website. Check the HostGator promo codes page for the latest coupon codes from HostGator. Read full answer >>
Sales:
Yes
HostGator runs a clearance and promotions page on their website. Check the official HostGator sales page for the latest discounted prices and sales directly from HostGator Read full answer >>
Black Friday Ad:
Yes
HostGator offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that HostGator may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that HostGator may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
HostGator offers their own coupons and promotions page on their website. Check the official HostGator coupons page for the latest offers directly from HostGator Read full answer >>
Student Discounts:
Maybe
It appears that HostGator may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that HostGator may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that HostGator may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that HostGator may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that HostGator may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that HostGator may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
HostGator offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
HostGator offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
HostGator offers gift cards and discounted gift cards during special promotional events. Find gift cards for HostGator. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that HostGator may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that HostGator may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that HostGator may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that HostGator may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that HostGator may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that HostGator may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that HostGator may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
HostGator offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that HostGator may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
HostGator offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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