HostGator Forums & FAQ

Can I try HostGator for free?

HostGator may or may not offer a free trial. See more about it here. There may also be more information on their homepage.
Knoji Staff answered this on Feb 7, 2018 Posted in HostGator1 answer — Last reply 1 week ago

Is HostGator free?

It's not clear whether HostGator is free or not. You can find more information at their page here. You can also visit their homepage to learn more about HostGator.
Knoji Staff answered this on Feb 5, 2018 Posted in HostGator1 answer — Last reply 1 week ago

Is it safe to use HostGator?

It's not clear if HostGator is a legitimate service. To learn more, see their page here. You can also see their homepage for more information.
Knoji Staff answered this on Feb 5, 2018 Posted in HostGator1 answer — Last reply 1 week ago

Is HostGator worth it?

Is HostGator worth the money? Does HostGator deliver good value for the price?
Knoji Staff asked this on Dec 20, 2017 Posted in HostGator0 answers

Does HostGator allow coupon stacking?

Please check out this page to see if HostGator currently allows you to stack coupons. HostGator does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
Knoji Staff answered this on Jun 20, 2017 Posted in HostGator1 answer — Last reply 9 months ago

Does HostGator offer discounts for senior citizens?

Check this page for more information about HostGator's senior discounts and offers.
Knoji Staff answered this on Jun 19, 2017 Posted in HostGator1 answer — Last reply 9 months ago

Does HostGator offer student discounts?

Check this page for the latest information about HostGator's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts.
Knoji Staff answered this on Jun 19, 2017 Posted in HostGator1 answer — Last reply 9 months ago

Does HostGator do automatic backups?

Yes, HostGator does offer automated backup services along with their hosting services. Your files are automatically backed up each night and available on HostGator's servers in case you need to retrieve them. You can see more details on HostGator's auto-backup features on this page. You can find mor...
Knoji Staff answered this on Jun 14, 2017 Posted in HostGator1 answer — Last reply 9 months ago

How good is HostGator's phone support?

What do customers say about HostGator's phone customer support? Is it easy to get a real person on the line? Do they solve technical issues over the phone? Do they have good customer service?
Knoji Staff asked this on Jun 10, 2017 Posted in HostGator0 answers

Does HostGator support Wordpress?

Yes, HostGator does support Wordpress hosting. You can host any Wordpress site with HostGator's hosting packages. You can find pricing and more details here. Good luck with your website!
Knoji Staff answered this on Jun 10, 2017 Posted in HostGator1 answer — Last reply 9 months ago

Does HostGator offer discounts to veterans or military families?

You can check this page for more information about HostGator's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special ...
Knoji Staff answered this on Jun 7, 2017 Posted in HostGator1 answer — Last reply 9 months ago

Does HostGator provide SSL certificates?

Does HostGator provide SSL certs? Does HostGator provide free SLL certificates? How much do SSL certificates cost at HostGator? Can I purchase a Comodo SSL certificate through HostGator? How do you setup your SSL certificate on HostGator?
Community asked this on May 6, 2017 Posted in HostGator0 answers

What are the main advantages / key differentiators of HostGator?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 38 months ago

I got my HostGator WordPress hosting package but unable to install WordPress myself. I am not a developer. Please help me.

I just got HostGator WordPress hosting and save $9.94 using coupon code: chh1425off

Now I need help in installing WordPress and building my publishing site. I am not a developer. Can someone help me and huide me how to build a website?

Jia asked this on Sep 24, 2014 Posted in HostGator0 answers

Where geographically are HostGator's data centers located?

Hostgator's datacenters (four servers) are hosted in The Planet's Dallas, Texas datacenters. The Planet is a networking was chosen by Hostgator to be its data center and network provider. The data center of Hostgator is kept cool, secure and up at all times through top-of-the-line technology. Server...
BlogWriter answered this on Dec 30, 2012 Posted in HostGator1 answer — Last reply 44 months ago

Does HostGator offer a mobile app for iPad, iPhone and Android?

No, Edwin, Hostgator does not have any mobile app for iPad, iPhone and Android. You can browse the site through the use of your smartphone but some features may not be available if you do so. It's better to browse the site using your PC or laptop in order to enjoy all the full features of the site.
BlogWriter answered this on Dec 30, 2012 Posted in HostGator1 answer — Last reply 44 months ago

Does HostGator accept debit cards or personal checks?

No, Hostgator does not currently accepts personal checks and debit cards. Hostgator only accepts credit cards adn Paypal for online purchases. Accepted credit cards are Visa, Mastercard, American Express and Discover. Hostgator makes use of Comodo SSL encryption to ensure that all transactions condu...
BlogWriter answered this on Dec 30, 2012 Posted in HostGator1 answer — Last reply 67 months ago

Does HostGator ship internationally? Which countries do they ship to?

No, Hank, Hostgator does not ship internationally. Hostgator does not have any shipping services, actually. Hostgator is a webhosting company. It provides services electronically (online). Because its services are offered electronically, you can access or purchase its services anywhere you are in th...
BlogWriter answered this on Dec 30, 2012 Posted in HostGator1 answer — Last reply 67 months ago

Does HostGator accept PayPal?

Yes, HostGator will accept Paypal as a payment for any of their hosting plans. However, to get a subscription you will still need a valid credit card connected to your Paypal account or you will have to pay manually when your bill is due.
Converser N. answered this on Oct 18, 2012 Posted in HostGator1 answer — Last reply 70 months ago

Does HostGator offer VPS Hosting? What are the prices?

Yes HostGator offers VPS Hosting for a monthly price of $15.96 on the first month for Level 1. The highest VPS Hosting level at Level 9 costs $167.96 on the first month.  
BlogWriter answered this on Aug 3, 2012 Posted in HostGator1 answer — Last reply 72 months ago

Does HostGator provide unlimited disk space for Reseller Hosting?

No. HostGator Reseller Packages do not provide unlimited space. It provides a minimum of 50GB for its Aluminum Reseller Package and 200GB for its Diamond Reseller Package.
BlogWriter answered this on Aug 3, 2012 Posted in HostGator1 answer — Last reply 72 months ago

Does HostGator offer 24/7 Customer Support?

Yes! HostGator offers 24/7 customer support. Their live representatives are always available to assist you with any and all kind of questions you may have. To start a live chat, just go to their “contact us” page and click on the link named “Click Here to Chat with a Representative...
roytanay answered this on Aug 3, 2012 Posted in HostGator1 answer — Last reply 72 months ago

What are HostGator's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 73 months ago

Where can I find HostGator's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 73 months ago

How trustworthy is HostGator? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 73 months ago

Where is HostGator located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 73 months ago

What products and services does HostGator sell / offer?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 73 months ago

Where geographically are HostGator's data centers located?

HostGator's data centers are located in Texas, US. For example, there is a data center in Houston, Texas. According to PR Checker, the data centers are as small as 22,000 square feet and as large as 78,000 square feet. The centers have redundant power, HVAC and fire detection units. HostGator....
Christy Birmingham answered this on Sep 29, 2012 Posted in HostGator1 answer — Last reply 75 months ago

What are sites / companies similar to HostGator? How do they compare?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 76 months ago

What are the main disadvantages of / common complaints with HostGator?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 76 months ago

What products and services does HostGator sell / offer?

answered this on Dec 31, 1969 Posted in HostGator1 answer — Last reply 76 months ago

Does HostGator accept Apple Pay?

You might be able to find information about HostGator's Apple Pay policies here. You can also look on their homepage for additional information on payment methods.
Knoji Staff answered this on Jun 6, 2017 Posted in HostGator1 answer — Last reply 238 months ago

Does HostGator price match?

You can check HostGator's customer service page here to see if they have posted any information about price matching. Alternatively, you can check HostGator's homepage to check for information regarding price matching.
Knoji Staff answered this on Jun 6, 2017 Posted in HostGator1 answer — Last reply 238 months ago

Does HostGator offer free shipping?

Unfortunately, HostGator does not offer free shipping as a matter of store policy. They may offer discounted shipping promotions from time to time, but they do not have an ongoing free delivery policy. Check out more information on HostGator's shipping policies on their customer service page. If you...
Knoji Staff answered this on May 28, 2017 Posted in HostGator1 answer — Last reply 238 months ago

What is HostGator's return / refund / exchange policy?

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sylxr paplease answered this on Apr 11, 2014 Posted in HostGator2 answers — Last reply 238 months ago

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